Member Services Representative ( $45k - $60k/Year ) - ( Full - time )

Posted July 18, 2025
Palm Bay, FL Full Time $45,000 - $60,000 per year

Job Summary

  • This role in the Airlines, Financial Services, Customer Service field requires strong your professional skills abilities.
  • An immediate opening for a Member Services Representative is available at our Palm Bay location.
  • This Full-time position is located in Palm Bay, FL.
  • Pay & Benefits: $45k-$60k/Year (approx. $1k/Week), plus a comprehensive benefits package.
  • Position Type: This is a Full-time opportunity.


About the position

As a Member Services Rep at American Airlines, you'll: Set-up new loans in the FICS servicing system; Handle property tax/insurance policy issues and provide service to member questions regarding their property tax or insurance policy; Track and log legal documents related to mortgage processing; Prepare and image documents for record retention; Provide requested payoffs to member, loan officers, and other lenders; Review account information with members and requests corrections as necessary...Hiring Immediately

Responsibilities

  • Set-up new loans in the FICS servicing system.
  • Handle property tax/insurance policy issues and service member questions.
  • Track and log legal documents related to mortgage processing.
  • Prepare and image documents for record retention.
  • Provide requested payoffs to members, loan officers, and other lenders.
  • Review account information with members and request corrections as necessary.

Benefits

  • Travel Perks: Enjoy travel perks for you, your family, and friends across our global network.
  • Comprehensive Health Benefits: Includes health, dental, vision, and prescription insurance from day one.
  • Wellness Programs: Access to tools and resources for your personal well-being.
  • Paid Training and Time Off: We provide paid training to ensure your success and paid time off for a healthy work-life balance.
  • 401(k) Program: Available upon hire with employer contributions after one year.
  • Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.
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