Hiring Now : Customer Service Agent - Ankeny at American Airlines
Posted July 18, 2025
Ankeny, IA
Full Time, Part Time
$18 - $24 per year
Job Summary
- This role in the Airlines, Customer Service, Aviation field requires strong your professional skills abilities.
- Join a leading company in the Airlines, Customer Service, Aviation industry.
- Role & Location: Part-time Customer Service Agent in Ankeny, IA.
- Employment Details: Part-time, Ankeny, IA.
- Location: This role is based in our Ankeny, IA office.
- This is your chance to work in the Airlines, Customer Service, Aviation field in Ankeny, focusing on your professional skills.
About the position
A job with American Airlines can take you places! Recognized as one of the best places to work, expect strong pay, Total Rewards benefits and unmatched opportunities for growth. Currently hiring Customer Service Agents to interact with customers in a courteous, efficient, friendly and professional manner.
Responsibilities
- Promote and sell air travel to the traveling public or freight forwarders.
- Provide assistance with passenger check-in and cargo acceptance.
- Interpret government rules and requirements for domestic and international travel or cargo shipments.
- Meet and dispatch aircraft within established times.
- Provide assistance to distressed passengers and customers.
- Protect company property and revenue.
- Provide for safe travel for all passengers.
Benefits
- Amazing Employee Flight Privileges: Enjoy flight privileges within the American Airlines global network.
- Comprehensive Health Benefits: Includes health, dental, vision, and life benefits.
- Paid Training and Time Off: We provide training and development programs to take your career to the next level and paid time off.
- 401(k) Program: Available upon hire with employer contributions after one year.