American Airlines Full - time Customer Assistance Rep Just Posted

Job Summary

• This is your chance to work in the Airlines, Customer Service, Aviation field in Port St. Lucie, focusing on your professional skills.
• Leverage your skills in your professional skills in this exciting role.
• Location: This role is based in our Port St. Lucie, FL office.
• This is a newly posted Full-time role in Port St. Lucie. Apply today!
• Compensation Package: Remuneration is $19-$22/Hour (approx. $43.9k/Year).
• This is a brand new role; we are hiring immediately. - apply now to join our team in Port St. Lucie!
• Job Title: Customer Assistance Rep

The Customer Assistance Representative at American Airlines plays a crucial role in providing exceptional customer service at the San Francisco International Airport. This position involves interacting with customers in a friendly and professional manner, assisting them with various airport processes, and ensuring compliance with safety and operational policies. The role offers opportunities for personal and professional growth while being part of a dynamic team in the airline industry.

Responsibilities:

• Greeting customers when they enter the airport or arrive in the ticket area
• Monitoring the ticket counter area to ensure compliance with safety policies and procedures
• Assisting customers with self-service kiosk check-in and baggage processing
• Servicing and maintaining kiosk machines and troubleshooting technology issues
• Verifying customers' carry-on baggage compliance with FAA/American Airlines policies
• Verifying and clearing travel documents for international travelers
• Assisting customers with special needs, including non-ambulatory customers and unaccompanied minors
• Providing customers with gate information and directions

Benefits:

• Travel Perks: Enjoy travel perks for you, your family, and friends.
• Comprehensive Health Benefits: Includes health, dental, prescription, and vision benefits from day one.
• Wellness Programs: Access to tools and resources for your personal well-being.
• Paid Training and Time Off: We provide paid training to ensure your success and paid time off for a healthy work-life balance.
• 401(k) Program: Available upon hire with employer contributions after one year.
• Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.