Airlines , Customer Service , Aviation Job : Customer Service Agent in

Posted July 18, 2025
Chapel Hill, NC Full Time, Part Time $18 - $24 per year

Job Summary

  • We are urgently hiring for a Customer Service Agent in Chapel Hill. This is a brand new role; we are hiring immediately.
  • Position Type: This is a Full-time opportunity.
  • Employment Details: Full-time, Chapel Hill, NC.
  • Leverage your skills in your professional skills in this exciting role.
  • Industry: This position is within the Airlines, Customer Service, Aviation sector.
  • Pay & Benefits: $18-$24/Year (approx. $0/Hour), plus a comprehensive benefits package.
  • This is a brand new role; we are hiring immediately. - apply now to join our team in Chapel Hill!


About the position

A job with American Airlines can take you places! Recognized as one of the best places to work, expect strong pay, Total Rewards benefits and unmatched opportunities for growth. Currently hiring Customer Service Agents to interact with customers in a courteous, efficient, friendly and professional manner.

Responsibilities

  • Promote and sell air travel to the traveling public or freight forwarders.
  • Provide assistance with passenger check-in and cargo acceptance.
  • Interpret government rules and requirements for domestic and international travel or cargo shipments.
  • Meet and dispatch aircraft within established times.
  • Provide assistance to distressed passengers and customers.
  • Protect company property and revenue.
  • Provide for safe travel for all passengers.

Benefits

  • Amazing Employee Flight Privileges: Enjoy flight privileges within the American Airlines global network.
  • Comprehensive Health Benefits: Includes health, dental, vision, and life benefits.
  • Paid Training and Time Off: We provide training and development programs to take your career to the next level and paid time off.
  • 401(k) Program: Available upon hire with employer contributions after one year.
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